Privacy Policy – Abyss Coffee

1. Introduction

1.1      Our website address is:

1.2      We at Abyss Coffee are 100% committed to safeguarding the privacy of our customers and website visitors; in this policy we explain how we treat your personal information.

1.3      By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.4     This policy was last updated 24th May 2018.

2. Collecting personal information

2.1      We may collect, store and use the following kinds of personal information:

(a)      Information about your computer and about your visits to and use of this website;

(b)      Information that you provide to us when registering with our website (including your email address);

(c)       Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

(d)      Information relating to any purchases you make of our goods (including your name, delivery address, payment address, telephone numbers, email address and card details);

(e)     Information contained in or relating to any communication that you send to us (including the communication content and metadata associated with the communication); and

(f)       Any other personal information that you choose to send to us.

2.2      Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information

3.1      Personal information submitted to us through our website may be used for the purposes specified in this policy or on the relevant pages of the website.

3.2      We may use your personal information to:

(a)      Administer our website and business;

(b)      Personalize our website for you;

(c)      Enable your use of the services available on our website;

(d)      Send you goods purchased through our website- this may include sharing your details with Third-Parties to perform specific tasks on our behalf (exp: delivery service, tracking updates, processing credit card payments etc.);

(e)      Send statements, invoices and payment reminders to you;

(f)       Send you non-marketing commercial communications;

(g)      Send you email notifications that you have specifically requested;

(h)      Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(i)       Send you marketing communications about new products, special offers or other information which we think you may find interesting- by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(j)       Seal with enquiries and complaints made by or about you relating to our website;

(k)      Keep our website secure and prevent fraud;

(l)       Verify compliance with the terms and conditions governing the use of our website.

3.3      We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

3.4      All our website financial transactions are handled through our payment services provider. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosing personal information

4.1      We may disclose your personal information:

(a)      To the extent that we are required to do so by law;

(b)      In connection with any ongoing or prospective legal proceedings;

(c)       In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

4.2      Except as provided in this policy, we will not provide your personal information to third parties.

5. Retaining personal information

5.1      This Section 5, sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

5.2      Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3      Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:

(a)      To the extent that we are required to do so by law;

(b)      If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)       In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

6. Security of personal information

6.1      We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

6.2      We will store all the personal information you provide on our secure servers.

6.3      Electronic payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.

6.4      You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6.5      You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

7. Amendments

7.1      We may update this policy from time to time by publishing a new version on our website.

7.2     You should check this page from time to time to ensure that you are happy with any changes.

7.3      You will be notified of this changes.

8. Your rights

8.1      You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)      The supply of appropriate evidence of your identity

8.2      We may withhold personal information that you request to the extent permitted by law.

8.3      You may instruct us at any time not to process your personal information for marketing purposes.

8.4      In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

9. Third party websites

9.1      Our website includes hyperlinks to, and details of, third party websites.

9.2      We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Third party privacy policies 

10.1    Please see PayPal‘s privacy policy for more information.

10.2    Please see Mailchimp privacy policy for more information.

10.3    Please see An Post privacy policy for more information.

10.4    Please see GLS privacy policy for more information.

10.5    Please see DHL privacy policy for more information.

10.6    Please see Stripe privacy policy for more information.

10.7    Please see WordPress privacy policy for more information.

10.8   Please see Theme Fusion privacy policy for more information.

10.9   Please see WooCommerce privacy policy for more information.

10.10    Any further enquiries please contact

11. Updating information

11.1    Please let us know if the personal information that we hold about you needs to be corrected or updated.

12. Cookies

12.1   We use cookies on our website to understand more about our users and to improve their experience across our website.

12.1   Cookies are short text files that are automatically stored on your computer when you visit certain web pages. They may be used for various purposes, such as to remember and greet by name someone when they return to a site, or to keep track of what is in a shopping basket, or to remember items that have been looked at, so that they can be recalled on the next visit.

12.2   To use our site fully, you need to have cookies enabled. Most web browsers have cookies enabled by default. If necessary, see Managing cookies for help to turn them on. If you do not wish to enable our cookies, you will still be able to browse the site, but some elements may not function.

12.3   If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

12.4   If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

12.5  When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

12.6   If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

12.7   Click here for more information.